FAQs for Students

To set up your SIS account please contact the UVA Help Desk at [email protected] or 434-924-4357.

Please visit the Military Educational Benefits webpage for information about Military Educational Benefits.

Apply to graduate by selecting “Graduation” under the Academics tab (located in the Navigation bar) in the SIS Student Portal.

All financial/billing questions will need to be sent to Student Financial Services (SFS). You can contact Student Financial Services at [email protected] or 434-982-6000.

Please contact your School of Enrollment or the Office of Major Events.

Please contact your School of Enrollment for assistance. They are responsible for everything concerning enrollment, academic requirements, and AP/IB & transfer credit.

Please contact your School of Enrollment for assistance.

Please contact your School of Enrollment for assistance.

The Graduate and Professional Schools do not report GPA’s on the official academic transcript. If you wish to calculate your GPA, then you may use the GPA calculator located on our website. Please be advise that the GPA calculated using this tool is not an official report of your GPA.

All matters regarding your academic record including grades, course schedule and degree requirements are handled by your School of Enrollment.

Please contact your School of Enrollment for all questions regarding Academic Probation, Academic Suspension, and Academic Warning.

1. Log in to the National Student Clearinghouse (Required NetBadge)

2. Select "current enrollment" or "all enrollment"

3. Select "Obtain an enrollment certificate" If you need credit hours or GPA on your certification, request the certification in the form of an official transcript.

Please complete the Enrollment & Degree Verification Request form.

The Graduate Medical Education office can verify postgraduate training (Internship /Residency/ Fellowship) completed at the University of Virginia Health System in Charlottesville, Virginia. Verification requests can be e-mailed or mailed to the GME office.

GME Contact Information:

Email: [email protected]

Phone: (434) 243-6297

Fax: (434) 244-9438

Mailing Address: P.O. Box 800136, Charlottesville, VA, 22908. (Attention Verification Office)

Please complete the Diploma Replacement Request form found under Forms for Students to order a replacement or duplicate diploma.

You can return your original diploma, and we will issue a new, original diploma.  If you wish to keep your original diploma, you will need to choose replacement or copy, and the word “Replacement” or “Copy” will be printed discreetly on the diploma below the seal. 

Mail the order form, payment, and your original diploma (if you choose to do so) to the address at the bottom of the order form.  The original diploma can be folded and placed in an envelope. Once we receive your order form, payment, and original diploma, we will process your diploma order form and submit it in the next diploma order, on or around the 15^th of each month.  Please note that the new diploma will contain the current president, registrar, and dean signatures.

Please email the Office of the University Registrar at [email protected] for assistance.

Please select CeDiploma Information for instructions on accessing your CeDiploma.

Please choose one of the following methods.

1. Take a photo of your diploma and email the photo to [email protected]. 
2. Take your original diploma to a copy center and have an 8.5" x 11" photocopy made and mail the copy to UREG.  

UREG (Office of the University Registrar)

P.O. Box 400203

Charlottesville, VA 22904-4203  

We will verify your degree and certify and notarize the diploma copy as being a true copy of the original and mail it back to you. Please include the address to which you would like the notarized copy sent.

Send a notarized copy of your diploma to Virginia’s Secretary of the Commonwealth to receive the Apostille. For individuals utilizing the CeDiploma, an Apostille is neither required nor necessary.

Please select SIS Primary Name Update Form to update your diploma name.

Students can update their diploma address in the SIS Student Portal. Select “Graduation” under the Academics tab and then “Edit Diploma Address.”

The ADD/DROP deadline varies by school. Select Add/Drop/Withdrawal Dates for more information.

Please contact your School of Enrollment for assistance.

To find your enrollment appointment time please select ‘Enrollment’ and then ‘Enrollment Dates’ in your SIS Student Portal.

Please select Summer Session here for information about Summer Session.

Please select January Term for information about J-Term

Please select SIS Primary Name Update Form to update your primary name.

Please log in to the Identity & Access Management Portal to update your preferred name.

Please select SIS Social Security Number Update Form to update your Social Security Number.

Please select Gender Update Form to update your gender.

Please select Transcripts to order your official transcript.

To notarize your official transcript please include a note as a transcript attachment stating, “Please notarize my official transcript.” 

Send a notarized copy of your transcript Virginia’s Secretary of the Commonwealth to receive the Apostille. For individuals utilizing the CeDiploma, an Apostille is neither required nor necessary.

Please select View Unofficial Transcript for instructions on how to view your unofficial advising transcript.

Financial hold: Please contact Student Financial Services at [email protected] or 434-982-6000.

Disciplinary hold: Please contact the Office of the Dean of Students at [email protected] or 434-924-7133.

Once the hold is removed, you can order a copy of your official transcript.